MANAGED HELP DESK
At Pulsarity, our 24/7/365 Managed Help Desk serves as your frontline support system, delivering fast, expert assistance whenever your team needs it. We provide unlimited support for common end-user issues, helping keep your business running smoothly while minimizing downtime.
Our help desk team supports a wide range of devices and platforms, including desktops, laptops, Microsoft 365 applications, standard business software, printers, and mobile devices. Whether it’s troubleshooting a technical issue, setting up a new device, or configuring email on a smartphone, we’re here to help.
We also streamline the employee lifecycle with comprehensive user onboarding and offboarding. New team members receive the full setup experience, including hardware procurement assistance, account creation, mailbox setup, permission assignment, and device provisioning. When someone leaves, we ensure a secure and organized transition with proper account deactivation, data archiving, and license reassignment.
With Pulsarity’s Managed Help Desk, you get more than just IT support, you get a dependable partner committed to responsive service, expert resolution, and exceptional user experiences.